Shipping Policy

Effective Date: 20-Apr-2026

UBM provides this platform for product listing and ordering only.

1. Shipping Responsibility

All shipping, delivery, and logistics services are handled exclusively by the Ministry of Finance, UAE.

UBM does not:

• Handle packaging or dispatch

• Control delivery timelines

• Provide shipping guarantees

2. Delivery Timelines

Estimated delivery timelines (if shown) are provided by the Ministry of Finance and may vary.

3. Shipping Charges

Shipping charges, if applicable, are determined and collected by the Ministry of Finance.

4. Tracking

Order tracking details, if available, are provided through Ministry of Finance systems.

5. Delays

UBM is not responsible for:

• Shipping delays

• Lost shipments

• Damaged goods in transit

All such issues must be addressed with the Ministry of Finance.

6. Contact for Shipping Issues

Customers must contact the relevant Ministry of Finance support channels for delivery concerns.